Privacy Policy

This Privacy Policy explains how Quezon Explorer processes personal data in connection with its website, booking inquiries, and guided culinary and market tour services in the Philippines. It describes the information we collect, how we use it, when we share it, and the choices and rights available to you.

Effective DateAs stated in policy

ScopeAll users of our services

QuestionsContact

Processing purpose

How We Use Data

We use personal data to respond to inquiries, confirm dates and group details, collect and review dietary information, coordinate venue availability, confirm routes and tastings, process booking payments, arrange meeting-point check-in, and manage guided tasting walks. We also use data to operate and secure the website, maintain records, handle customer support, and meet legal, accounting, and compliance obligations.

Processing is tied to booking management, service delivery, and related administration.

Sharing partners

Service Providers

We may share personal data with service providers that assist with website hosting, communications, booking administration, payment processing, or technical support. Where we use third parties, they are expected to handle data only for the agreed purpose and to apply appropriate confidentiality and security measures.

Operational sharing is limited to parties that help us deliver or support the service.

Legal basis

Legal Disclosure

We may disclose personal data when required to comply with law, lawful process, or a valid request from a public authority. We may also share information where disclosure is necessary to establish, exercise, or defend legal claims, or to protect the rights, safety, or property of our business, guests, or others.

Legal disclosures are limited to what is necessary in the circumstances.

User Rights

Your Rights

Subject to applicable law, you may request access to your personal data, correction of inaccurate information, deletion of data that is no longer needed, or restriction of certain processing. You may also object to some uses of your data where the law allows. If a request cannot be fully granted, we will explain the reason in general terms.

Available rights depend on the nature of the data and the basis for processing.

Requests

How to Make a Request

To protect privacy and prevent unauthorized disclosure, we may ask for information needed to verify your identity before acting on a request. We will assess requests within a reasonable period and respond according to applicable legal requirements. Some records may be retained where the law requires or permits continued storage.

Requests are handled after we confirm identity and review the scope of the request.

Data Retention

Retention of Data

Booking, payment, and service records are retained for the period needed to manage the tour relationship, handle follow-up issues, and meet accounting or legal obligations. Inquiry records and website logs are kept for a shorter period unless they are needed for security, dispute handling, or compliance. When data is no longer required, we delete it or anonymize it in a reasonable and secure manner.

We keep data only for as long as needed for the relevant purpose or legal requirement.

Policy Updates

Policy Changes

If we make material changes, we will update the policy on the website and may provide additional notice where appropriate. The revised version applies from the stated effective date. Continued use of the website after an update means the revised policy will govern future processing.

We review this policy when our practices or legal obligations change.

Data We Collect

We may collect identification and contact details, booking and payment information, dietary preferences or restrictions, group size and date preferences, meeting-point and check-in details, communication records, and technical data such as device, browser, and usage information. Where needed for a specific route or tasting arrangement, we may also process information you choose to provide about accessibility needs or other practical requirements.

The categories of data collected depend on booking, inquiry, and tour participation activities.

How We Collect Data

We receive personal data when you submit a website request, contact us by email or phone, complete a booking, share dietary information, or communicate with us about route planning and tour logistics. We may also obtain limited technical data from your browser or device when you use the website, and we may generate internal records from our own booking and service operations.

Most information comes directly from the person making the inquiry or reservation.

Types of Cookies

Cookies may include essential cookies that support page functions and security, preference cookies that remember basic settings, and analytics cookies that help us understand how the website is used. These tools are used in a standard manner and are not intended to collect more information than is needed for the stated purpose.

We use a limited set of cookies and similar tools for site operation and basic measurement.

Cookie Controls

You may manage cookies through your browser controls, including blocking some or all cookies, deleting stored cookies, or setting alerts before cookies are placed. If cookies are disabled, some website features may not work as intended. We do not rely on cookie choices to override any processing that is necessary for security, booking handling, or basic site operation.

Browser settings can be used to limit or remove cookies, subject to the website functioning normally.

Privacy email

info@zenithmealphone.click

Telephone

+63 905 649 9650

Mailing address

91-93 Mother Ignacia Avenue, Diliman, South Triangle, Quezon City, 1103, Metro Manila

Privacy inquiries

Contact Page